Contact information
Contact Information
We’re here to help and will do our best to respond as quickly as possible.
Customer Support
If you have questions about an order, product availability, shipping, returns, replacement parts,
or general support, please contact us using the information below.
• Business Name: Herorama
• Contact Name: Vince
• Email: heroramadisplay@gmail.com
Support Topics
You can contact us for help with:
• Order questions
• Product information
• Shipping updates
• Return and refund requests
• Damaged or missing parts
• Digital download questions
• General customer support
Response Time
We aim to respond to customer inquiries as soon as possible. Response times may vary
depending on message volume, weekends, holidays, or trade show schedules.
Before You Contact Us
To help us assist you faster, please include:
• Your full name
• Order number, if applicable
• A brief description of your question or issue
• Photos or video, if reporting damage or a product issue
Business Hours Monday thru Friday 9:00 am to 5:00 pm
Support availability may vary, but we will reply as soon as we can.
Thank you for your interest in Herorama and for your support.